Our rubber YUYU bottles have a 24 month manufacturers guarantee. Please see our FAQs page to find out how to care for your bottle.

When you receive your YUYU Bottle cover, please examine your product carefully for faults or defects. Damages must be reported within 2 weeks of receipt of your purchase. YUYU cannot accept liability for damages after the 2-week period. Although our terms suggest that we cannot accept liability for damages after the 2-week period, if you strongly feel YUYU bottle is liable for damages, please write to us with images and description. We will treat each case independently and if, after examination of the product we feel that our manufacturing is at fault, we will replace the cover or act accordingly to the situation, and always attempt to put our valued customers first.

When you provide us with information through this website, www.yuyubottle.com (“this Site”), it is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this Site is subject to this Privacy Policy and our Terms and Conditions. Please note that this Privacy Policy governs only information provided to YUYU Designs Online. It does not govern any other information or communications that may reference YUYU Designs such as communications from sales people in bricks and mortar retail stores that stock our products.

We do not collect personally identifiable information about you, except when you provide it to us directly or through a third party. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender and product and/or cosmetic concerns and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiry date. Please note you may be transferred to a third party service provider’s website in order to submit this information.

Sensitive information is not generally sought through the YUYU Designs Site. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it in accordance with this Privacy Policy.

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this site.

To protect your personal information, users registering at this Site must also enter a user name and password.

Prior to your submission of your personally identifiable information to this YUYU Designs Site, you will be asked whether you consent to the processing and transfer of your personal information in accordance with this Privacy Policy. If you consent, you will be able to submit your information to this YUYU Designs Site.

We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, credit card processing companies, fulfilment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our YUYU Designs Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Site is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.

As we continue to develop our business, we might sell certain assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets and by submitting your personal information on the YuYu Designs Site you agree that your data may be transferred to such parties in these circumstances.